Frequently Asked Questions

How can I become a SUPERVALU supplier?

To participate in future bid opportunities:

To be considered a diversity supplier you must be certified by a third-party certifying agency.
Submit a supplier Application Form to register in SUPERVALU's supplier database.
Meet SUPERVALU's supplier selection criteria and bid specification requirements.

What is SUPERVALU's supplier database?

SUPERVALU's supplier database is a primary resource tool used by Corporate Strategic Sourcing to identify qualified suppliers for participation in upcoming bids. Please note that completion of the supplier Application Form does not approve, qualify or guarantee business with SUPERVALU.

Do I have to be registered in SUPERVALU's supplier database to be considered for a bid opportunity?

No, but we prefer that you do register in our database because your company's capabilities and qualifications will be more easily accessible for sourcing opportunities.

I am not certified as a diversity business or I am self-certified. Can I still register in SUPERVALU's supplier database?

You may register in SUPERVALU's supplier database regardless of your classification. However, SUPERVALU does not accept self-certification; a third-party certifying agency must certify your company as a diversity business if you indicate certification.

What happens when I send my application?

An email will be sent to you confirming that SUPERVALU received your application. When a bid opportunity arises at the local, regional or national level that could match your company's product/service, you may be contacted about participating.

What does "certification" mean?

Certification means your company's day-to-day operations and ownership structure has been reviewed by a third-party certifying agency and is certified by them as a diverse business. Suppliers are responsible for acquiring and maintaining valid certification.

Once I submit a sample for evaluation, how long will it be until I receive your response?

All samples are forwarded to the appropriate department, where sourcing managers will complete their evaluation as promptly as possible. If you haven't heard back from us within 30 days of submission, contact the Supplier Diversity Director and/or Manager at supplierdiversity@supervalu.com.

Which third-party certifying agencies does SUPERVALU recognize?

SUPERVALU recognizes a number of agencies, including, but not limited to:

The National Minority Supplier Development Council (NMSDC) and its Regional affiliate councils;
Small Business Enterprise (SBE), Small Disadvantaged Business (SDB);
Federal Government Agency (ex. National Department of Transportation, Department of Veteran's Affairs);
State Government Agencies (ex. Dept. of Transportation) can certify diversity suppliers.
Small Business Enterprise (SBE), Small Disadvantaged Business (SDB);
Women Business Owners Corporation (WBOC);
Women and Minority Business Enterprise Clearinghouse (WMBE); and
Women Business Enterprise National Council (WBENC).

Can I work directly with SUPERVALU's local divisions?

No. All product evaluation and negotiations must be conducted through our corporate office in Chanhassen, MN. However, if there is a product and/or service that is deemed applicable to the local markets the corporate Supplier Diversity team will introduce your company to SUPERVALU local division representative.

Does SUPERVALU do business with only large companies?

SUPERVALU works with companies of all sizes, on a local, regional and national basis.

How often are contracts renewed?

Contract duration varies depending on the individual product or service. When a contract comes up for renewal, SUPERVALU will invite qualified suppliers who may or may not be registered in our supplier database to participate in the bid opportunity.

What is your turn-around time on invoices?

Payment terms may vary depending on commodities and/or services rendered.

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