SVHarbor General Information

  • New suppliers or brokers should email to request access.
    • The Administrator assigned (by the supplier or broker) is responsible for adding their users and maintaining access.
    • Suppliers and brokers have separate profiles and should not set up users across profiles.
  • For changes to access or applications, these are done by the Administrator or email Merchandising Services, with the specific request.
  • Administrators can reset user passwords or contact the Helpdesk, at 1-888-767-4227, Option 5.
  • Broker access to suppliers are submitted to Merchandising Services, by the supplier only, including previous and new broker information.
  • Other inquiries are to be directed to Merchandising Services.